Accessibility Statement
ClearLead Digital, LLC (“we,” “us,” or “our”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make sure our website is usable by as many people as possible, regardless of ability or technology.
This statement applies to www.clearleaddigital.com and describes the measures we take, the standards we follow, and how you can reach us if you encounter a barrier.
1. Our Commitment
We believe the web should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance or ability. We aim to comply with best-practice accessibility standards and to treat accessibility as an ongoing part of how we design, build, and maintain our website.
2. Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.
Our website aims to conform to WCAG 2.1 Level AA. “Aims to conform” means we have taken significant steps toward meeting this standard and work toward full conformance, though some content may not yet fully meet every criterion.
These guidelines also align with the expectations of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act for web accessibility in the United States.
3. Measures We Take
To support accessibility, our website includes measures such as:
- Semantic HTML structure with clear headings, landmarks, and reading order
- Descriptive alternative text for meaningful images
- Sufficient color contrast between text and background
- Keyboard-navigable menus, links, and interactive elements
- Visible focus indicators for keyboard users
- Descriptive link text and labeled form fields
- Text that can be resized without loss of content or function
- Responsive layouts that adapt to different screen sizes and zoom levels
- Support for a reduced-motion preference where animation is used
4. Compatibility with Browsers & Assistive Technology
Our website is designed to be compatible with current versions of major web browsers and commonly used assistive technologies, including:
- Recent versions of Chrome, Safari, Firefox, and Edge
- Screen readers such as VoiceOver, NVDA, and JAWS
- Screen magnification and browser zoom
- Keyboard-only navigation
- Operating-system accessibility settings
Accessibility may vary with older browsers or assistive technologies that do not support current web standards.
5. Technical Specifications
Accessibility of our website relies on the following technologies to work with the particular combination of web browser and assistive technologies installed on your device:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
6. Known Limitations
Despite our best efforts to ensure accessibility, some content on our website may not yet be fully accessible. Known limitations may include:
- Older PDFs or downloadable documents that predate our current standards
- Some third-party embedded content, such as booking calendars, forms, or maps, whose accessibility we do not fully control
- User-generated content or archived material added before accessibility updates
Where a barrier exists, we will work to provide the information or service through an alternative accessible method. If you need assistance, please contact us using the details below.
7. Third-Party Content
Our website may include content, tools, or links provided by third parties, such as scheduling widgets, embedded forms, analytics, social media, and partner websites. We do not control the accessibility of third-party content and cannot guarantee it meets the same standards. These services operate under their own accessibility and privacy practices.
8. Ongoing Efforts
We treat accessibility as an ongoing commitment. Our efforts include:
- Reviewing new pages and features for accessibility before and after publishing
- Incorporating accessibility into our design and development process
- Monitoring and testing with automated tools and manual checks
- Updating this statement as our website and standards evolve
9. Feedback & Contact
We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier, or need information, a service, or a document in an alternative format, please let us know and we will do our best to help.
Please include the web address (URL) of the page, a description of the problem, and the browser and assistive technology you were using, so we can respond as quickly as possible. We aim to respond to accessibility feedback within 5 business days.
ClearLead Digital, LLC
Email: hello@clearleaddigital.com (subject line: “Accessibility”)
Phone: (407) 228-3267
Website: www.clearleaddigital.com
Address: 6441 South Chickasaw Trail #321, Orlando, FL 32829
10. Formal Complaints
If you contact us with an accessibility concern and are not satisfied with our response, you may escalate the matter. In the United States, accessibility complaints related to the Americans with Disabilities Act can be directed to the U.S. Department of Justice, Civil Rights Division. We are committed to working with you in good faith to resolve any issue.