Is Your Property Management Website ADA Compliant

Is Your Property Management Website ADA Compliant? (2025 Guide)

Accessibility & SEO

In today’s digital age, accessibility is non-negotiable. WCAG 2.2 AA provides the roadmap to ensure everyone—including prospects and residents with disabilities—can use your site.

Last Updated: October 3, 2025

Full-width illustration of ADA website compliance checklist for property managers
Accessibility audits make your site inclusive and legally protected.

Understanding ADA Compliance

ADA compliance ensures your digital content can be used by people with visual, auditory, cognitive, and motor disabilities. See official guidance at ADA.gov (web guidance).

  • Text alternatives: Descriptive alt text for images and non-text content
  • Keyboard accessibility: All functions usable without a mouse
  • Readable text: Contrast and scalable font sizes
  • Media access: Captions for videos and transcripts for audio

Why ADA Compliance Matters for Property Owners & Agents

Compliance protects your brand, expands your audience, and improves conversions across listings, tours, and applications.

Business & Reputation

  • Inclusive experience for all prospects and residents
  • Better conversions on listings, tours, and applications
  • Competitive differentiation in your market

Risk Management

  • Reduced exposure to lawsuits and fines
  • Lower remediation costs when you fix early
  • Better vendor accountability

ADA Guidelines & Standards

Use the WCAG 2.2 Level AA guidelines as your benchmark. Principles: Perceivable, Operable, Understandable, and Robust.

How to Know If You’re Compliant

Start with automated checks, then manual testing. Try WAVE, axe DevTools, and Google Lighthouse.

  1. Run WAVE, axe, and Lighthouse scans
  2. Keyboard test with Tab and Enter
  3. Screen reader pass (NVDA/VoiceOver)
  4. Verify color contrast
  5. Check forms, labels, and error states

Step-by-Step Compliance

  1. Baseline audit
  2. Fix templates first
  3. Remediate content
  4. Fix forms
  5. Caption media & remediate PDFs
  6. QA & re-test
  7. Publish Accessibility Statement
  8. Monitor regularly

Accessibility Audits

An audit maps issues to WCAG 2.2 AA, prioritizes by severity and impact, and provides developer-ready remediation notes.

Compliance Tools

Consequences of Non-Compliance

  • Legal challenges
  • Lost audience
  • Brand impact

Ongoing Best Practices

  • Quarterly manual audits
  • Monthly automated scans
  • Train editors on accessibility
  • Re-test after updates
  • Provide user feedback path

Key Takeaways

  • WCAG 2.2 AA is your north star
  • Audit, then fix templates, content, and media
  • Combine tools with manual testing
  • Accessibility is an ongoing practice
 
Flat style infographic titled ‘Step-by-Step Compliance’ by ClearLead Digital. It shows eight steps in a vertical list with icons 1-8.
 

Frequently Asked Questions FAQs

  • Start by testing with accessibility tools like WAVE, Axe, or Lighthouse. Look for missing alt text, poor color contrast, or navigation issues. Pair automated testing with a manual review for accuracy.

  • ADA website compliance means your site meets the Americans with Disabilities Act (ADA) standards for accessibility. It ensures all users—including those with visual, auditory, mobility, or cognitive disabilities—can access your content and services.

  • For property professionals, ADA compliance is both a legal obligation and a business advantage. It shows you value inclusivity, protects your company from lawsuits, and ensures all potential tenants and owners can access your services.

  • Non-compliance can result in:

    • Legal issues like lawsuits and fines

    • Financial costs from settlements and remediation

    • Reputation damage for being seen as inaccessible or exclusive

    • Add alt text to all images.

    • Ensure color contrast ratios are accessible.

    • Provide captions for video and audio content.

    • Enable keyboard-only navigation.

    • Add ARIA labels for improved screen reader functionality.

  • Experts recommend a quarterly ADA audit. Updates in web content, design changes, or new compliance standards can create accessibility issues over time, so continuous monitoring is key.

  • Agencies like ClearLead Digital specialize in website accessibility audits and fixes. They ensure your site not only meets ADA standards but also creates a more inclusive digital experience for all users.

Connect with ClearLead Digital

Alex Zweydoff, RMP®, Chief Executive Officer

Alex Zweydoff is the CEO and Co-Founder of ClearLead Digital, a marketing agency built specifically for property managers and real estate professionals.

A self-taught SEO strategist and Semrush Ambassador, Alex combines his expertise in content marketing, search optimization, and reputation management with over 15 years of business development experience to help clients achieve measurable growth.

Since beginning his career in property management in 2012, Alex has gained a deep understanding of the unique challenges and opportunities that landlords and business owners face today. His leadership extends beyond his agency work through active involvement in NARPM® (National Association of Residential Property Managers) and Florida REALTORS®, where he serves in multiple leadership roles.

Recognized for his integrity and dedication, Alex is known for going above and beyond for his clients. He is committed to transparency, ethical marketing strategies, and delivering lasting, data-driven results that help property management businesses grow with confidence.

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